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Technical Support

If you need assistance using Harper's Magazine Online, contact technical support:

1-800-889-3358
tsupport@umi.com


Information for designated support staff only:

You can contact us by:

  • email at tsupport@umi.com
    email at support@chadwyck.co.uk (outside North America)

  • telephone toll-free on 800 889 3358 (US only)
    telephone toll-free on 0800 220710 (UK only)
    telephone: (+44) 1223 215512 (elsewhere)

  • fax on (734) 662 4554
    fax on (+44) 1223 215514 (outside North America)

When reporting a problem please state your domain name or IP address and that of your web proxy server if used.

Harper's Magazine Online is optimized to operate with Netscape Navigator Version 2.0 or higher, or Microsoft Internet Explorer 3.0 or higher. Use of one of these browsers is strongly recommended. Harper's Magazine Online Software Requirements page offers the facility of downloading Netscape Navigator and Microsoft Internet Explorer.


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